Responsibility and scope

Guangzhou Sihang Zhichuang Trade Development Co., Ltd., trading as PrbcxVa™, operates prbcxva.com and is the controller of personal information for applicable data-protection purposes. This policy covers our website, related content, tools, features, products, services, purchases, accounts, and communications. Shopify powers the store. By accessing the services, you acknowledge this notice and the practices it describes. If purchase or service terms conflict with this policy concerning personal-information handling, this policy controls.

Information and where it comes from

Personal information means information that identifies, or can reasonably be linked to, a person; anonymous or sufficiently de-identified information is excluded. Depending on your interaction, location, and applicable law, we may process contact details (name, email, phone, billing and delivery addresses); financial and payment details, payment confirmation and transactions; account credentials, security questions, settings and preferences; products viewed, cart and wishlist activity, purchases, returns, exchanges, cancellations, and transaction history; support messages and other information you volunteer; device, browser, network, IP address and unique identifiers; approximate location derived from IP; cookies, usage and navigation activity; and inferences from these data. Data can come from you directly, automatically through your device and cookies, from providers acting for us, or from partners and other third parties. Authorized payment providers process card data; we do not store full payment-card numbers on our own systems.

Why information is used

We use information to provide, personalize, measure, and improve the services; perform our contracts; process payments and orders; manage accounts, reviews, preferences, recommendations and notifications; organize fulfillment, tracking, returns, exchanges and refunds; answer support requests and maintain our customer relationship; secure the store, authenticate accounts, protect public safety, and detect or investigate fraud, unlawful or malicious activity; and comply with law, legal process, investigations, disputes, proceedings, and enforcement of our policies. Where permitted, it is also used for promotional email, text or postal communications and online advertising, including advertising based on purchases, cart contents and activity on this and other sites. Protect your account credentials and do not share them.

Recipients and disclosures

Information may be shared as reasonably needed with Shopify and providers of payments, IT management, cloud storage, technology, analytics, marketing, customer care, fulfillment, shipping, and professional advice. Business and advertising partners may use information under their own privacy notices. We may disclose data when you request, direct, or consent to it, including shipping and social-login or widget integrations; within our corporate group or to affiliates; to authorities or other parties for legal obligations, subpoenas, warrants, disputes, investigations, enforcement, or protection of rights; and in a reorganization, financing, sale, acquisition, merger, bankruptcy, or comparable business transaction, subject to applicable law.

Shopify and independent providers

Shopify hosts the services and processes access and usage information to provide and improve them. Information submitted through the store is transmitted to Shopify and relevant third parties, potentially in other countries. Certain Shopify enhanced features use information about interactions with our store, other merchants, and Shopify to help protect, grow, and improve the business and support personalized advertising. For processing under those features, Shopify has its own responsibility, including rights requests. Read the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal for its practices and available rights. Other payment, logistics, analytics and technology providers may also have independent terms and privacy responsibilities.

Cookies, advertising, and your choices

Cookies and similar tools can support essential functions, preferences, security, usage measurement, performance, and advertising where permitted. Available banners, privacy-choice tools, and browser settings may let you control certain technologies. Depending on applicable law, you may opt out of the sale or sharing of information or processing for targeted advertising through Your Privacy Choices. Where applicable, a Global Privacy Control signal is treated as an opt-out for the visiting device and browser and, when associated with a Shopify account, that account. See Global Privacy Control. Other browser Do Not Track signals are not recognized. Unsubscribe from promotional emails using their link; essential order or account messages may still be sent.

Retention, safeguards, and international processing

We keep information as reasonably necessary for accounts and services, fulfillment, transaction records, disputes, fraud prevention, legal duties, and enforcement of agreements. Administrative, technical and organizational protections are used, but perfect security cannot be guaranteed, including during transmission. Do not use insecure channels for sensitive or confidential information. Data may be transferred, stored or processed outside your country because our business, customers and providers operate internationally. Where required, suitable safeguards apply. For EEA or UK transfers, we rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK contracts unless the destination has an applicable adequacy determination.

Rights, verification, and complaints

Your location and applicable law may give rights to access or know information, correct it, delete it, receive or transfer a copy, opt out of sale, sharing or targeted advertising, restrict or object to processing, withdraw consent, or appeal certain decisions. Rights can be conditional and requests may lawfully be declined. For UK and EEA residents, applicable rights include objection, restriction, and withdrawal of consent; withdrawal does not affect prior lawful processing. We do not discriminate for exercising rights. Contact service@prbcxva.com or use an indicated privacy tool. We may verify identity. Where authorized agents are permitted, we require evidence of authority and may also ask you to verify directly. Requests are handled within the period required by law. Send complaints or appeals to us; depending on location, you may also complain to the local supervisory authority. EEA authorities are listed by the European Data Protection Board.

Children and external websites

The services are not directed to children and we do not knowingly collect their information in violation of law or from children below the applicable age of majority. Parents or guardians may contact service@prbcxva.com to request deletion of a child’s information. As of this notice, we have no actual knowledge of selling or sharing, as defined by applicable law, information about people under 16. Linked external platforms have their own security, privacy and content practices; review them before use. We do not guarantee or take responsibility for their security, privacy, accuracy, completeness or reliability. Public or semi-public posts, including social-platform content, may be visible and used by others. A link does not itself endorse a platform or operator unless stated.

Policy revisions

We may revise this notice for operational, technological, legal, or regulatory developments. The current notice is posted here, its updated date is revised, and additional notice is given where law requires it.

Business information

PrbcxVa™ is owned and operated by Guangzhou Sihang Zhichuang Trade Development Co., Ltd..

Brand

PrbcxVa™

Operated by

Guangzhou Sihang Zhichuang Trade Development Co., Ltd.

Business address

Room 401, Building B, No. 65, Wanggang Industrial Zone, Baiyun District, Guangzhou City

Website

prbcxva.com

Email

service@prbcxva.com

Phone

+86 45153606084

Customer service

Monday–Friday, 9:00 AM–6:00 PM PST